The Taiwan Water Corporation Customer Service Hotline 1910 is still on 24/7 while TWC offices will be closed during the Lunar New Year. Users with any questions,such as water using,bills,reporting water leaking,can get assistance by calling 1910.

TWC provides a variety of convenient payment methods. Users can easily pay through the following methods during the Lunar New Year.
1.Taiwan Water Corporation official website.
2.Taiwan Water Corporation APP.
3.Mobile payment:JKOPay,iPASS MONEY,TCPASS,GAMAPAY,PiAPP,icash Pay,ezPay,beePay,TaiwanPay,Easy Wallet,PXPay and PlusPAY.
4.At convenience stores:Pay water bill at 7-11,Family Mart,Hi-Life,OK and Simple Mart. Users without water bills,can print them with KIOSK Machines,like ibon,OKGo,Fami Port,Life-ET.

Before returning to hometown for reunions,please check the water equipment at home,TWC offices will be open on February 3rd,2025.

Ministry of Economic Affairs Taiwan Water Company
Spokesman:Vice President Wu, Jing-Wen
Contact Number:04-22244191 Ext.205,Mobile Phone:0934-262835
Email:jingwen@mail.water.gov.tw

Business Contact:Director, Dept. of Business LIN,MENG-ZHU
Contact Number:04-22244191 Ext.400,Mobile Phone:0952-402749
Email:moju @mail.water.gov.tw